How to Provide Responsible Service of Alcohol in Australia: RSA Training Requirements
Serving alcohol in Australia is more than just pouring drinks. Every hospitality worker has a duty to provide responsible service of alcohol to protect customers, businesses and the wider community. That is why training is mandatory across the country.
Whether you are new to the industry or looking to refresh your skills, understanding the Responsible Service of Alcohol (RSA) training requirements is essential for compliance and career success.
An Essential Skill: Responsible Service of Alcohol
Alcohol can contribute to accidents, violence and health issues when it is not served or consumed responsibly.
According to the Australian Institute of Health and Welfare, there were about 30,000 alcohol-related hospitalisations and almost 1,950 deaths in 2019–2020 - figures that underline the importance of responsible service of alcohol in Australia.
To reduce these risks, governments across Australia require staff who sell, supply or serve alcohol to complete an RSA course through a Registered Training Organisation (RTO).
RSA training teaches you how to:
- check identification and recognise fake IDs
- identify signs of intoxication and illicit drug use in customers
- refuse service to intoxicated or underage customers
- understand legal responsibilities when serving or supplying alcohol
- create a safe and enjoyable environment for patrons
By completing training, you not only meet legal requirements but also show employers that you are ready to work responsibly and confidently.
RSA Training Requirements in Australia
Each state and territory sets its own RSA requirements for, most allow a short grace period after starting work in which you can complete the course. However, employers may still require proof of RSA certification before allowing staff to serve alcohol to ensure full compliance.
Food Safety First delivers an RSA course approved for those selling or serving alcohol in Queensland, South Australia, Western Australia, the Australian Capital Territory and the Northern Territory.
Steps to Earning RSA Certification
At Food Safety First, we make it simple to get the certification you need to provide responsible service of alcohol. Here is how it works:
1. Choose your state or territory
Select the correct RSA course for your location so you meet the right legal requirements.
2. Complete the online modules
Learn at your own pace through interactive lessons, videos and real-life examples.
3. Submit your assessments
Demonstrate your knowledge through multiple-choice quizzes and practical scenarios.
4. Receive your Statement of Attainment
Once you pass, you will be awarded a Statement of Attainment, a nationally recognised document that can be used as proof of certification.
Benefits of Getting Certified with Food Safety First
- Flexible online learning that fits your schedule
- Content written by industry experts in plain language
- Recognised in multiple states and territories, meeting all RSA training requirements
- Fast turnaround so you can start working sooner
Employers value candidates who take training seriously. By completing your RSA course with Food Safety First, you show that you are committed to safety, professionalism and compliance.
Practical Tips to Keep You Compliant
Compliance goes beyond training. To provide responsible service of alcohol, make best practices a habit.
Follow these practical tips to stay on the right side of the law:
- Know your venue’s house policies and local licence conditions
- Check accepted forms of ID carefully and refuse if you are not satisfied
- Watch drink pacing, suggest food and water and offer low or no-alcohol options
- Step in early when a group is buying rounds too quickly
- Refuse service to underage or intoxicated customers and record the incident
- Call for a manager or security if a situation escalates
Get the RSA Training You Need
If you want to work in hospitality, you must provide responsible service of alcohol. RSA training is not just a legal requirement, it is a crucial step in protecting customers and ensuring safe workplaces.
Ready to get started? Enrol in our RSA course today with Food Safety First and gain the skills to serve alcohol responsibly across Australia.
Frequently Asked Questions
Where is RSA training required in Australia?
RSA training is required nationwide, but states and territories set their own rules for recognition, bridging and refresher timelines. Always check local requirements.
Food Safety First’s RSA course is currently recognised in South Australia, the Australian Capital Territory, Queensland, Western Australia and the Northern Territory, with more states coming soon.
Which unit of competency does the RSA course cover?
The RSA course covers SITHFAB021 – Provide Responsible Service of Alcohol.
When does RSA training expire in Australia?
In some parts of Australia you need to refresh your certification on a set schedule.
For example:
- Every three years in Victoria, the ACT and the NT
- Every five years in NSW
In other states and territories your Statement of Attainment does not expire, although employers may still ask you to refresh your training.
What if English is not my first language?
Food Safety First’s online courses are written in clear, simple English with short modules and practical examples, so you can learn at your own pace and apply skills on the job.